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Dotcom-Monitoring

Dotcom-Monitoring Integration

Connect Dotcom-Monitoring with OnPage so important events reach the on-call team when they need attention.

Trigger: A Dotcom-Monitoring device reaches a configured alert condition.

How It Works

  1. Create an API integration in OnPage for the team that should receive Dotcom-Monitoring alerts.
  2. Configure the relevant Dotcom-Monitoring alert group for the OnPage response team.
  3. Select the events and conditions that require an on-call response.
  4. When the configured alert group matches a selected event or condition, Dotcom-Monitoring sends the event to OnPage.
  5. OnPage creates an alert for the receiving team with relevant Dotcom-Monitoring context.
  6. The on-call team reviews and responds to the alert in OnPage.

Requirements

  • Access to configure the relevant Dotcom-Monitoring workflows and notifications.
  • A configured alert group with events that warrant an on-call response.
  • An OnPage API integration configured for the alert-receiving team.

Setup

1. Create the API Integration in OnPage

Create an API integration for Dotcom-Monitoring in OnPage and associate it with the team that should receive alerts. Contact your OnPage administrator if you need help setting up the integration.

2. Configure Dotcom-Monitoring

In Dotcom-Monitoring, configure the relevant alert group to use the OnPage integration provided for your environment.

3. Configure Notification Conditions

Choose the events and conditions that require an on-call response. Save the alert group configuration after confirming that the selected conditions match the events that require a response.

OnPage Status Updates

If you are looking for a bi-directional integration and the documentation does not definitively confirm that it is supported, please reach out to our Support team at [email protected].

Verify the Integration

  • Run a safe test that reaches one of the selected notification conditions.
  • Confirm that an OnPage alert is created for the receiving team.
  • Check that the alert identifies the Dotcom-Monitoring event that triggered it.

How can we help?