Apica Integration
Connect Apica with OnPage so important events reach the on-call team when they need attention.
Trigger: An Apica check changes state and matches a configured alert condition.
How It Works
- Create an API integration in OnPage for the team that should receive Apica alerts.
- Configure the relevant Apica alert destination for the OnPage response team.
- Select the events and conditions that require an on-call response.
- When the configured alert destination matches a selected event or condition, Apica sends the event to OnPage.
- OnPage creates an alert for the receiving team with relevant Apica context.
- The on-call team reviews and responds to the alert in OnPage.
Requirements
- Access to configure the relevant Apica workflows and notifications.
- A configured alert destination with events that warrant an on-call response.
- An OnPage API integration configured for the alert-receiving team.
Setup
1. Create the API Integration in OnPage
Create an API integration for Apica in OnPage and associate it with the team that should receive alerts. Contact your OnPage administrator if you need help setting up the integration.
2. Configure Apica
In Apica, configure the relevant alert destination to use the OnPage integration provided for your environment.
3. Configure Notification Conditions
Choose the events and conditions that require an on-call response. Save the alert destination configuration after confirming that the selected conditions match the events that require a response.
OnPage Status Updates
If you are looking for a bi-directional integration and the documentation does not definitively confirm that it is supported, please reach out to our Support team at [email protected].
Verify the Integration
- Run a safe test that reaches one of the selected notification conditions.
- Confirm that an OnPage alert is created for the receiving team.
- Check that the alert identifies the Apica event that triggered it.