Prerequisites:
- You must exist as an Administrator in your HaloPSA instance and your OnPage enterprise.
- Create a Bearer Token. Please save it in safe place. You will need this token later during the integration.
Instructions to create a bearer Token
- Go to https://integrations.onpage.com/#/integration/public-api/create
- Login using your OnPage Enterprise Administrator Credentials
- Token Name: HaloPSA-OnPage-API
- On behalf of dispatcher: Choose your name
- Valid for: 1 year
- Copy and save the token and click Save
Integration instructions
- Login to your HaloPSA domain or instance.
- Go to Configuration
- Under Advanced, click on Custom Objects
- Under Custom Objects, Click on Custom Fields
- Click on New to create a Custom Field
- Name: onpageId
- Field Label: onpage Id
- Type of Field: Text
- Input Type: Anything
- Character limit: Maximum length
- Mark checkbox: Only show this field to Agents (End-Users will not be able to access any lookup values or the field)
- Tab: Service Details
- Save
- Add the newly created custom field to tickets
- Go to Tickets
- Click on Ticket Types
- Find the Name Incident and click it
- Click on Field List
- Click on Edit
- Scroll to the bottom and click Add
- Search for OnPageId and Save
- Click Save again
- Create custom integration called OnPage
- Go to Configurations
- Under Advanced, Click on Custom Objects
- Click on Custom integrations
- Under Custom Integrations, Click on Custom Integrations
- Click New to create New Custom Integration
- Name: OnPage
- System Integration: None
- Authorization: None
- API Accessibility: Externally accessible
- Click Save
- Click on Edit
- Click on Import JSON
- Copy and Paste the JSON below and Save
{
“id”: null,
“guid”: null,
“name”: “OnPage”,
“module_id”: 0,
“authorizationtype”: 2,
“granttype”: 0,
“username”: “”,
“tokenurl”: “”,
“headername”: “Authorization”,
“headerprefix”: “”,
“algorithm”: 0,
“headers_to_sign”: [],
“bearername”: “Bearer”,
“bearerlocation”: 0,
“resourcebaseurl”: “https://papi.onpage.com”,
“certificate_name”: “”,
“library_licence_name”: “”,
“icon”: “https://onpagesandbox.halopsa.com/api/attachment/image/c0552be8-8c1d-4327-b708-ab8fa8d84bc1”,
“major_version_number”: 1,
“minor_version_number”: 0,
“patch_version_number”: 0,
“version_number”: “1.0.0”,
“note”: “”,
“authorized”: false,
“safe_instances”: 0,
“methods”: [
{
“id”: null,
“guid”: “c15caf26-29e0-4c50-a6fe-584f43310134”,
“integration_id”: null,
“integration_name”: null,
“integration_baseurl”: “https://papi.onpage.com”,
“name”: “Create Page”,
“full_name”: null,
“resource”: “https://papi.onpage.com”,
“path”: “/pages”,
“method”: 1,
“authorizationtype”: -1,
“requesttype”: 1,
“responsetype”: 0,
“requestbody”: “{\r\n \”subject\”: <<ticket^summary>>,\r\n \”body\”: <<ticket^details>>,\r\n \”allowFreeTextReplies\”: true,\r\n \”callbackUri\”: <<Callback>>,\r\n \”externalId\”: \”<<ticket^id>>\”,\r\n \”priority\”: \”HIGH\”,\r\n \”recipients\”: [\r\n \”00991\”\r\n ]\r\n}”,
“log_retention_policy_days”: 30,
“uri_params”: [
{
“id”: 631,
“method_id”: 41,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 632,
“method_id”: 41,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 633,
“method_id”: 41,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 634,
“method_id”: 41,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 635,
“method_id”: 41,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 636,
“method_id”: 41,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 637,
“method_id”: 41,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 638,
“method_id”: 41,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 639,
“method_id”: 41,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 640,
“method_id”: 41,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
}
],
“headers”: [],
“body_mappings”: [
{
“id”: 641,
“method_id”: 41,
“type”: 2,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 642,
“method_id”: 41,
“type”: 2,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 643,
“method_id”: 41,
“type”: 2,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 644,
“method_id”: 41,
“type”: 2,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 645,
“method_id”: 41,
“type”: 2,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 646,
“method_id”: 41,
“type”: 2,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 647,
“method_id”: 41,
“type”: 2,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 648,
“method_id”: 41,
“type”: 2,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 649,
“method_id”: 41,
“type”: 2,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 650,
“method_id”: 41,
“type”: 2,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
}
],
“output_variables”: [
{
“id”: 662,
“method_id”: 41,
“type”: 3,
“data_type”: 0,
“key”: “Created Page Id”,
“value”: “response^id”,
“description”: “”,
“value_mappings”: [],
“extra_process”: 0,
“step_id”: 0,
“step_name”: “”,
“mapping_type”: 0,
“rule_id”: 0
}
],
“access_control”: [],
“access_control_level”: 3
},
{
“id”: null,
“guid”: “14e33873-376a-4c90-9db1-6eb9d65c045c”,
“integration_id”: null,
“integration_name”: null,
“integration_baseurl”: “https://papi.onpage.com”,
“name”: “Check for related Page”,
“full_name”: null,
“resource”: “https://papi.onpage.com”,
“path”: “/pages”,
“method”: 0,
“authorizationtype”: -1,
“requesttype”: 0,
“responsetype”: 0,
“log_retention_policy_days”: 30,
“uri_params”: [
{
“id”: 651,
“method_id”: 42,
“type”: 0,
“key”: “externalId”,
“value”: “<<ticket^id>>”,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 652,
“method_id”: 42,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 653,
“method_id”: 42,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 654,
“method_id”: 42,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 655,
“method_id”: 42,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 656,
“method_id”: 42,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 657,
“method_id”: 42,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 658,
“method_id”: 42,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 659,
“method_id”: 42,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
},
{
“id”: 660,
“method_id”: 42,
“type”: 0,
“step_id”: 0,
“step_name”: “”,
“rule_id”: 0
}
],
“headers”: [],
“body_mappings”: [],
“output_variables”: [
{
“id”: 661,
“method_id”: 42,
“type”: 3,
“data_type”: 2,
“key”: “Found Page Id”,
“value”: “response^pages[0]^id”,
“value_mappings”: [],
“extra_process”: 0,
“step_id”: 0,
“step_name”: “”,
“mapping_type”: 0,
“rule_id”: 0
}
],
“access_control”: [],
“access_control_level”: 3
}
],
“api_access_type”: 0,
“lookup_service_cert_name”: “”,
“access_control”: null,
“access_control_level”: 3
}
- Edit the Bearer Token field and paste the Bearer Token that you created in the beginning.
- Click Save
- Create custom runbook
- Go to Configurations
- Under Advanced, Click on Custom Objects
- Click on Custom integrations
- Under Integration Runbooks, Click on Integration Runbooks
- Click New
- Name: OnPage Sync
- Click Save
- Click on Edit
- Click on Import JSON
- Copy and Paste the JSON below
{
“id”: null,
“name”: “OnPage Sync”,
“type”: 1,
“content_type”: “application/json”,
“authentication_type”: 0,
“method”: 0,
“certificate_id”: 0,
“certificate_name”: “”,
“active”: true,
“events”: [
{
“guid”: “527f16c5-9fb2-41a9-a939-a03a70d80244”,
“id”: 11,
“name”: “New P1 Ticket Logged”,
“agent_id”: 0,
“agent_name”: “”,
“type”: -2,
“delivery_method”: 6,
“sendpushnotification”: false,
“sendpushnotificationbrowser”: false,
“popupinnotificationpane”: true,
“eventno”: 7,
“emailtemplate_id”: 32,
“emailtemplate_guid”: “db911379-3abc-4e9c-a00d-0a5eef439105”,
“user_id”: 0,
“user_name”: “”,
“email_list”: “”,
“slack_id”: 0,
“interval”: 0,
“useworkinghours”: 0,
“restriction_type”: 0,
“webhook_id”: “acd5e1b3-6937-4833-bd4d-41bb914e8d50”,
“condition_count”: 0,
“subscriber_count”: 0,
“slack_channel_name”: “”,
“teams_id”: 0,
“teams_channel_name”: “”,
“value1”: 0,
“mattermost_channelid”: 0,
“mattermost_channel_name”: “”,
“rule_id”: -1,
“filter_type”: 2,
“customisecolour”: false,
“colour”: “”,
“safe_instances”: 0
}
],
“systemuse”: “”,
“runbook_start_type”: 1,
“inbound_authentication_type”: 0,
“algorithm”: 0,
“digest”: 0,
“headers_to_sign”: [],
“custom_payload”: false,
“payload_type”: 2,
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“name”: “Send to OnPage”,
“isstart”: false,
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“actions”: [
{
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“action_id”: -17,
“action_name”: “Successful Response (200 – 299)”,
“action_outcome”: “”,
“use_work_hours”: true,
“time_limit_action_name”: “”,
“automation_action_name”: “”,
“automation_runbook_name”: “”,
“seq”: 1,
“approval_result”: 1,
“restricted”: false,
“conditions”: [],
“conditions_exec”: [],
“group_restrictions”: [],
“todo_group_name”: “”,
“chat_selection_order”: 1
},
{
“id”: null,
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“action_name”: “Unsuccessful Response”,
“action_outcome”: “”,
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“time_limit_action_name”: “”,
“automation_action_name”: “”,
“automation_runbook_name”: “”,
“seq”: 2,
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“restricted”: false,
“conditions”: [],
“conditions_exec”: [],
“group_restrictions”: [],
“todo_group_name”: “”,
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}
],
“steptype”: 2,
“message”: “OnPage: Create Page”,
“auto_action”: 6,
“auto_action_type”: null,
“auto_action_type_guid”: “1f6ea13e-5e66-449c-812f-cea0fb641b9e”,
“input_field_id”: 0,
“rules”: [],
“chat_image_type”: 0,
“newticket_service_id”: 0,
“start_new_chat_flow_id”: “”,
“iteration_type”: 0,
“iteration_batch_size”: 1,
“runbook_variable_mappings”: [],
“allow_all_statuses”: true,
“allowed_statuses”: [],
“duration”: 0
},
{
“fdid”: 1320,
“step_id”: 2,
“flow_id”: 0,
“chatprofile_id”: null,
“name”: “Add OnPage Id back to Halo”,
“isstart”: false,
“isend”: false,
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“stage_number”: 0,
“pipeline_stage_name”: “”,
“actions”: [
{
“id”: null,
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“action_id”: -18,
“action_name”: “Successful”,
“action_outcome”: “”,
“use_work_hours”: true,
“time_limit_action_name”: “”,
“automation_action_name”: “”,
“automation_runbook_name”: “”,
“seq”: 1,
“approval_result”: 1,
“restricted”: false,
“conditions”: [],
“conditions_exec”: [],
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},
{
“id”: null,
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“end_step”: 3,
“action_type”: 18,
“action_id”: -18,
“action_name”: “Unsuccessful”,
“action_outcome”: “”,
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“restricted”: false,
“conditions”: [],
“conditions_exec”: [],
“group_restrictions”: [],
“todo_group_name”: “”,
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}
],
“steptype”: 2,
“message”: “{\n \”id\”: <<ticket^id>>,\n \”customfields\”: [{id: \”232\”, value: \”<<Created Page Id>>\”}]\n}”,
“auto_action”: 8,
“auto_action_type”: 2,
“input_field_id”: 0,
“rules”: [],
“chat_image_type”: 0,
“newticket_service_id”: 0,
“start_new_chat_flow_id”: “”,
“iteration_type”: 0,
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“output_variables”: [],
“runbook_variable_mappings”: [],
“allow_all_statuses”: true,
“allowed_statuses”: [],
“duration”: 0
},
{
“fdid”: 1322,
“step_id”: 4,
“flow_id”: 0,
“chatprofile_id”: null,
“name”: “Successfully Created Page”,
“isstart”: false,
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“actions”: [],
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“allowed_statuses”: [],
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},
{
“fdid”: 1323,
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“flow_id”: 0,
“chatprofile_id”: null,
“name”: “If Ticket Found”,
“isstart”: false,
“isend”: false,
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“actions”: [
{
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“action_name”: “Condition met”,
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},
{
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“action_name”: “Condition not met”,
“action_outcome”: “”,
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“time_limit_action_name”: “”,
“automation_action_name”: “”,
“automation_runbook_name”: “”,
“seq”: 2,
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}
],
“steptype”: 1,
“auto_action”: 6,
“input_field_id”: 0,
“step_conditions”: [
{
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“fieldname”: “CFonpageId”,
“value_type”: “string”,
“value_type_id”: -1,
“value_string”: “”,
“partialmatch”: false,
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“value_display”: “”,
“tablename”: “faults”,
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“flowsubdetails_criteria_id”: 0,
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}
],
“rules”: [],
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“start_new_chat_flow_id”: “”,
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“allow_all_statuses”: true,
“allowed_statuses”: [],
“duration”: 0
},
{
“fdid”: 1324,
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“flow_id”: 0,
“chatprofile_id”: null,
“name”: “Check Update Type”,
“isstart”: false,
“isend”: false,
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“stage_number”: 0,
“pipeline_stage_name”: “”,
“actions”: [
{
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“action_name”: “Condition met”,
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“time_limit_action_name”: “”,
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“automation_runbook_name”: “”,
“seq”: 1,
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“restricted”: false,
“conditions”: [],
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},
{
“id”: null,
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“end_step”: 9,
“action_type”: 12,
“action_id”: -12,
“action_name”: “Condition not met”,
“action_outcome”: “”,
“use_work_hours”: true,
“time_limit_action_name”: “”,
“automation_action_name”: “”,
“automation_runbook_name”: “”,
“seq”: 2,
“approval_result”: 0,
“restricted”: false,
“conditions”: [],
“conditions_exec”: [],
“group_restrictions”: [],
“todo_group_name”: “”,
“chat_selection_order”: 1
}
],
“steptype”: 1,
“auto_action”: 6,
“input_field_id”: 0,
“step_conditions”: [
{
“id”: null,
“rule_id”: 0,
“qualification_criteria_id”: 0,
“fieldname”: “<<OnPage Update Type>>”,
“value_type”: “string”,
“value_type_id”: -1,
“value_string”: “Replied”,
“partialmatch”: false,
“matchseparatedvalues”: false,
“value_display”: “Replied”,
“tablename”: “runbookvariable”,
“type”: 0,
“flowsubdetails_criteria_id”: 0,
“use”: 0,
“chatprofile_id”: null,
“chatprofile_flow_seq”: 7,
“timezonestring”: “”,
“match_after_start”: false,
“match_after_target”: false,
“eventrule_id”: 0
}
],
“rules”: [],
“chat_image_type”: 0,
“newticket_service_id”: 0,
“start_new_chat_flow_id”: “”,
“iteration_type”: 0,
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“runbook_variable_mappings”: [],
“allow_all_statuses”: true,
“allowed_statuses”: [],
“duration”: 0
},
{
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“step_id”: 8,
“flow_id”: 0,
“chatprofile_id”: null,
“name”: “Add Note to HaloPSA”,
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“actions”: [
{
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},
{
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“automation_runbook_name”: “”,
“seq”: 2,
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“conditions”: [],
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“group_restrictions”: [],
“todo_group_name”: “”,
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}
],
“steptype”: 2,
“message”: “{\n \”ticket_id\”: <<request^externalId>>,\n \”outcome\”: \”Email User\”,\n \”note\”: <<request^status^text>>,\n \”who\”: \”Automation\”,\n \”sendemail\”: true\n}”,
“auto_action”: 8,
“auto_action_type”: 3,
“input_field_id”: 0,
“rules”: [],
“chat_image_type”: 0,
“newticket_service_id”: 0,
“start_new_chat_flow_id”: “”,
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“output_variables”: [],
“runbook_variable_mappings”: [],
“allow_all_statuses”: true,
“allowed_statuses”: [],
“duration”: 0
},
{
“fdid”: 1325,
“step_id”: 9,
“flow_id”: 0,
“chatprofile_id”: null,
“name”: “Set OnPage Status Update”,
“isstart”: false,
“isend”: false,
“islaststep”: false,
“stage_number”: 0,
“pipeline_stage_name”: “”,
“actions”: [
{
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“action_id”: -18,
“action_name”: “Successful”,
“action_outcome”: “”,
“use_work_hours”: true,
“time_limit_action_name”: “”,
“automation_action_name”: “”,
“automation_runbook_name”: “”,
“seq”: 1,
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“restricted”: false,
“conditions”: [],
“conditions_exec”: [],
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“todo_group_name”: “”,
“chat_selection_order”: 1
},
{
“id”: null,
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“start_step”: 9,
“end_step”: 10,
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“action_name”: “Unsuccessful”,
“action_outcome”: “”,
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“time_limit_action_name”: “”,
“automation_action_name”: “”,
“automation_runbook_name”: “”,
“seq”: 2,
“approval_result”: 0,
“restricted”: false,
“conditions”: [],
“conditions_exec”: [],
“group_restrictions”: [],
“todo_group_name”: “”,
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}
],
“steptype”: 2,
“message”: “{\n \”ticket_id\”: <<request^externalId>>,\n \”outcome\”: \”OnPage Update\”,\n \”who\”: \”Automation\”,\n \”hiddenfromuser\”: false,\n \”note\”: \”<<request^account^firstName!>> <<request^account^lastName!>> (<<request^account^opid!>>): <<request^status^type!>>\”\n}”,
“auto_action”: 8,
“auto_action_type”: 3,
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“allow_all_statuses”: true,
“allowed_statuses”: [],
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},
{
“fdid”: 1327,
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“flow_id”: 0,
“chatprofile_id”: null,
“name”: “Update Failed”,
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“actions”: [],
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“allowed_statuses”: [],
“duration”: 0
},
{
“fdid”: 1328,
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“flow_id”: 0,
“chatprofile_id”: null,
“name”: “Updated Successfully”,
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“actions”: [],
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“allowed_statuses”: [],
“duration”: 0
},
{
“fdid”: 1329,
“step_id”: 12,
“flow_id”: 0,
“chatprofile_id”: null,
“name”: “ExternalId Populated”,
“isstart”: true,
“isend”: false,
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“stage_number”: 0,
“pipeline_stage_name”: “”,
“actions”: [
{
“id”: null,
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“end_step”: 7,
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“action_id”: -12,
“action_name”: “Condition met”,
“action_outcome”: “”,
“use_work_hours”: true,
“time_limit_action_name”: “”,
“automation_action_name”: “”,
“automation_runbook_name”: “”,
“seq”: 1,
“approval_result”: 1,
“restricted”: false,
“conditions”: [],
“conditions_exec”: [],
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“todo_group_name”: “”,
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},
{
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“end_step”: 5,
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“action_id”: -12,
“action_name”: “Condition not met”,
“action_outcome”: “”,
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“time_limit_action_name”: “”,
“automation_action_name”: “”,
“automation_runbook_name”: “”,
“seq”: 2,
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}
],
“steptype”: 1,
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“input_field_id”: 0,
“step_conditions”: [
{
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“fieldname”: “<<ExternalId>>”,
“value_type”: “string”,
“value_type_id”: -1,
“value_string”: “”,
“partialmatch”: false,
“matchseparatedvalues”: false,
“value_display”: “”,
“tablename”: “runbookvariable”,
“type”: 29,
“flowsubdetails_criteria_id”: 0,
“use”: 0,
“chatprofile_id”: null,
“chatprofile_flow_seq”: 12,
“timezonestring”: “”,
“match_after_start”: false,
“match_after_target”: false,
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}
],
“rules”: [],
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“start_new_chat_flow_id”: “”,
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“allow_all_statuses”: true,
“allowed_statuses”: [],
“duration”: 0
},
{
“fdid”: 1321,
“step_id”: 3,
“flow_id”: 0,
“chatprofile_id”: null,
“name”: “Creating Page Failed”,
“isstart”: false,
“isend”: true,
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“actions”: [],
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“start_new_chat_flow_id”: “”,
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“allowed_statuses”: [],
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}
],
“input_variables”: [
{
“id”: 868,
“method_id”: 0,
“runbook_id”: “acd5e1b3-6937-4833-bd4d-41bb914e8d50”,
“type”: 3,
“data_type”: 2,
“key”: “OnPage Update Type”,
“value”: “<<request^status^type>>”,
“description”: “”,
“value_mappings”: [],
“extra_process”: 0,
“step_id”: 0,
“step_name”: “”,
“mapping_type”: 0,
“rule_id”: 0
},
{
“id”: 869,
“method_id”: 0,
“runbook_id”: “acd5e1b3-6937-4833-bd4d-41bb914e8d50”,
“type”: 3,
“data_type”: 2,
“key”: “MessageId”,
“value”: “<<request^id>>”,
“description”: “”,
“value_mappings”: [],
“extra_process”: 0,
“step_id”: 0,
“step_name”: “”,
“mapping_type”: 0,
“rule_id”: 0
},
{
“id”: 870,
“method_id”: 0,
“runbook_id”: “acd5e1b3-6937-4833-bd4d-41bb914e8d50”,
“type”: 3,
“data_type”: 2,
“key”: “ExternalId”,
“value”: “<<request^externalId>>”,
“value_mappings”: [],
“extra_process”: 0,
“step_id”: 0,
“step_name”: “”,
“mapping_type”: 0,
“rule_id”: 0
},
{
“id”: 871,
“method_id”: 0,
“runbook_id”: “acd5e1b3-6937-4833-bd4d-41bb914e8d50”,
“type”: 3,
“data_type”: 2,
“key”: “Callback”,
“value”: “https://onpage.halopsa.com/api/automation/acd5e1b3-6937-4833-bd4d-41bb914e8d50”,
“description”: “”,
“value_mappings”: [],
“extra_process”: 0,
“step_id”: 0,
“step_name”: “”,
“persist”: false,
“mapping_type”: 0,
“rule_id”: 0
}
],
“mapping_profiles”: [],
“disabled”: false,
“use_lightweight_logs”: false,
“log_retention_policy_days”: 30,
“batch_method”: 0,
“batch_delay_seconds”: 30,
“batch_limit”: 0,
“infinite_loop_threshold”: 5,
“notify_on_failure”: false,
“safe_instances”: 0,
“multiple_execution_mode”: 0,
“auto_disable_attempts”: 0,
“access_control”: null,
“access_control_level”: 3,
“___loaded_at”: “2025-09-08T13:20:15.986Z”
}
- Under Runbook Start Access, Copy the CallbackURL
- Under Runbook-level variables, edit Callback field
- Paste the CallbackURL copied from step #10 into the Value field
- Under events, Add or choose triggers that will trigger this workflow. Click Save
- Click on Flowchart
- Edit “send to onpage” action
- Under Method, find OnPage: Create Page
- Click Save
- Click on Edit Method
- Click Body
- Replace the Recipients ID with your OnPage ID.
- Click Save
Click Save