Send Page
This is the primary area for sending messages.
- To: Input field for entering recipient(s).
- Groups Section: Displays a list of available contact groups, with the number of users in each group.
- Contacts Section: Lists selected contacts for dispatch.
- “Select group” and “Unselect group” buttons allow for bulk selection.
- Subject Field: Allows entering a subject for the message.
- Message Field: Main text box for composing a message.
- Reply Options: Additional options for handling replies.
- File Attachment: Option to upload a file along with the message.
- Priority Selection: Select either HIGH or LOW.
- Send Page Button: Sends the composed message.
- Select Template: Clicking this opens a list of predefined message templates.
Message Status
- Channel Dropdown: Filter messages by communication channel.
- Date Filters: Filter messages by a specific date range.
- Dispatcher Filter: Filter messages by sender.
- Search Bar: Allows searching messages based on keywords.
Message Table Columns
- Created: Timestamp of when the message was sent.
- Subject: Subject line of the message.
- Recipients: Displays the recipient(s) of the message.
- Delivered: Indicates if the message was successfully sent.
- Read: Shows if the recipient has read the message.
- Replied: Indicates if the recipient has responded.
- Pager Off: Shows if the recipient’s pager was off at the time of sending.
- Escalation: Displays escalation status.
- More Button (+): Expands to show additional message details.